FAQ's
1. What is Cenvox Kart?
Cenvox Kart is a multi-niche online shopping platform offering a wide range of trending and everyday products at affordable prices.
2. Are the products on Cenvox Kart genuine?
Yes. All products are carefully selected and checked to ensure quality and customer satisfaction.
3. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected products and locations, depending on serviceability.
4. How long does delivery take?
Orders are usually delivered within 5–10 business days, depending on the product and delivery location.
5. How can I track my order?
Once your order is shipped, tracking details are shared to help you monitor the delivery status.
6. Can I cancel my order?
Orders can be cancelled only before they are shipped. Once dispatched, cancellation may not be possible.
7. What is your return policy?
Returns or replacements are accepted for damaged, defective, or incorrect products, subject to policy conditions and inspection.
8. Is it safe to shop on Cenvox Kart?
Yes. We use secure systems and trusted payment methods to ensure safe transactions and data protection.
9. Do you deliver across India?
Yes, we ship to most locations across India. Delivery availability may vary for remote areas.
10. What should I do if I receive a damaged product?
If a product arrives damaged, you can request a return or replacement as per our return policy guidelines.
11. Are there any hidden charges?
No. All applicable charges are clearly shown during checkout before placing the order.
12. Can prices change after I place an order?
No. Once an order is confirmed, the price remains fixed for that order.